Excellent location, clean, friendly and helpful staff
Nice breakfast, very helpful staff
Cons I liked everything
SureStay by Best Western Mesa Downtown Area
Praised forcleanliness was acceptable · amenities were satisfactory
Flagged forsevere cleanliness issues · safety concerns in the area
Excellent location, clean, friendly and helpful staff
Nice breakfast, very helpful staff
Cons I liked everything
Nice and quiet.
Nice and affordable on booking.com
N/A
That place need's a remodeling...in that building,....it's been like that for yrs !!!!
Surestay are hotels which failed minimum standards by lower quality chains
I am a frequest Best Western traveler, and although I have stayed at some decent Surestay properties, most are simply unacceptable. The neighborhood and the clientele who stay here would make for a good reality show.
This place is now part of the Best Western brand
We had an activity in downtown Mesa, so this was a very reasonably priced option. In the past, when we made the reservation, it was listed as a Quality Inn, and that has changed. The reception clerk was professional, friendly and quick. Our room was clean, the HVAC worked, the hot water was hot, and the beds were comfortable. The venue is an older one but again it was clean and we would return. We cannot comment on the provided breakfast because brunch was our scheduled activity with family.