SureStay Plus by Best Western Gold Beach
Praised forgreat beach location · friendly staff · good breakfast
Flagged forcleanliness issues · outdated facilities · noisy neighbors
The views from the balcony was beautiful. The location is good, very close to many eateries and coffee shops. They even let us use the garden hose to wash down the dogs after beach time so the room could be kept clean
Cons There is a weird smell in the room and the bed was not comfortable.
just fine
Great Location
Cons A little run down and needs some decent repairs.
Beach front
Cons Beds weren’t super comfortable but the view was worth it.
Our suite was a dirty upon arrival. Room smelled of Lysol. The bathroom was unkept the air conditioner roar every time
We enjoyed the hot breakfast
Cons Our suite was a dirty upon arrival. Room smelled of Lysol. The bathroom was unkept the air conditioner roar every time it turned on making sleep all impossible. The jet tub was dirty did not work. The wooden deck rails out back of our room are more than careworn. They’re falling apart. My poor wife suffered a wooden splinter under her fingernail as a result. We needed a Band-Aid. The hot tub didn’t work… they were waiting for parts…We attempted to call the front desk using the room telephone several times looking for an additional blanket of Band-Aid house and help with a tub, but we’re met with deaf ears. The staff did not pick up the phone nor were any efforts made to remedy any of the situations. We paid $650 to pay for two nights and we just didn’t get the value that we normally come to for the money… I feel like I was lied to about the amenities and the accommodations and if I could get my money back, I would
Enough!
The breakfast staff were amazing
Cons 3 people 1 room. Not enough shampoo and such. Not enough towels or toilet paper.
Nice hotel with a great view of the ocean
While an older facility, it was clean and everything worked. The bed was pretty comfortable and they provided a range of different types of pillows (soft, firm, etc.). And as promised, the view to the ocean was very good.
Cons The breakfast bar was more limited in selections than in other hotels I've stayed at.
