The Eliza Jane, Autograph Collection

The perfect romantic getaway

Everything was amazing. Loved the old building new look. Great stylish decor! Great location within walking distance of a lot of things we were there to do. Very clean and smells so good when you walk in the doors.

Cons Not property specific but the $150 per incidental fee I feel is bit much.

Staff were welcoming and attentive.It was also nice and clean .I would stay there again !

It was clean ,staff were welcoming and attentive.

The service was poor but served its purpose.

super cute and clean, good location

Cons The girl at check in was nice but seemed a bit out of it. We were almost triple charged for an incidental fee that i had no clue about. We were both misinformed and uninformed about the credit that they give when you check in. It was 3 of us and we were each given a voucher and was told it was an $18 credit for restaurant/bar. We went to lunch then came back and tried to use our “credit” for a drink/dessert and was told we could only use one PER ROOM. We weren’t told that at time of check in but we went ahead and paid. The waitress was very sweet and apologized and told us to speak to the manager about it so i walked over to inform the manager of what just happened. I was not rude, I actually had a pretty mild approach. I was immediately met with attitude and cut off by the manager. She was extremely dismissive and off putting. I can’t believe how she handled the situation. I was just trying to let her know that the issue was not us having to pay for anything, the issue was that one of her employees needs to be educated on their vouchers and third parties so that people have the proper expectations. Also the bartender at the actual bar…RUDE. If i never stayed there again, id be alright.

came here for a girls weekend. The hotel was clean smelled amazing such charm. The beds were comfortable service. Excell

The charm, hospitality

Cons That I wasnt there longer

Molto bella la struttura e comoda la posizione.

Cons La camera assegnata non corrispondeva a quella vista su Booking. Sebbene disponibili camere più comode ci è stata assegnata una più piccola.

This hotel was absolutely beautiful, and I genuinely enjoyed my stay—except for the service.

Cons When we checked in, we were given a room that wasn’t ready. We went upstairs only to find the room still messy, so we had to come back downstairs and have our room changed. Unfortunately, the issues didn’t end there. When we checked out, we received an invoice for the city tax, which we expected and paid. Two days later, however, I noticed additional charges on my credit card. I called the hotel three separate times to ask what the charges were for. Each time, I was told they weren’t sure, that someone would call me back, and no one ever did.