Very comfortable, assessible to city
Friendliness of staff
Cons Room was only assessible by stairs. Overlooked a very busy entrance at ground level
The Foundry Hotel Asheville, Curio Collection by Hilton
Rooms are comfortable and clean with thoughtful design in a beautiful converted factory building.
Written by AI from guest reviews.
Praised forfriendly staff · beautiful décor · great location
Flagged forexpensive parking · noise issues in some rooms
Very comfortable, assessible to city
Friendliness of staff
Cons Room was only assessible by stairs. Overlooked a very busy entrance at ground level
Need a staffing fix
Positives: clean, good atmosphere, quiet well appointed rooms. Negatives: long walk to room, understaffed, rude staff, not a great value Poor experience with staff ruined our stay. For example, we had to wait for over a half hour to get our valeted car. When it finally came, the valet stood between me and my car door for a tip, when I only gave him a couple dollars he gave me a snarky comment. The front desk only had one person who spent about 15 minutes on the phone before she helped us. I hate to complain but I honestly can’t recommend the place.
Enjoyed our stay
Great location walkable to restaurants and shops. Nice decor. Lobby and bar area inviting.
Cons The rooms were very nice and clean but found the one we had a little small. We had a hard time finding space to open our suitcases.
The stay was amazing, definitely do it again!
This place is so nice!
Awesome Hotel with Great Staff!
My family and I loved our stay here! The staff is so friendly and accommodating. I wish I caught everyone's names, but every member of the Valet crew was awesome, even helping us locate our room! The front desk answered any questions I had and made switching my incidentals card a breeze. The rooms were unique between a 1K and 2Q, in that the 2Q had ceilings that had to be 12-18ft tall, granted it was also on the top (4th) floor, while the 1K was on the 3rd in a separate building. The beds were very comfortable with many pillows and the shower was fantastic! As someone that is 6'4", having enough space I can lay down in the shower is crazy! The location of the Hotel was close enough to downtown, but far enough from most traffic congestion. We hardly heard any commotion outside of our room.
So overpriced. Needs better, more friendly staff.
Location good. Lovely courtyard area outside.
Cons Poor check in and check out experience. Layout strange. Carpet and decor weird. Very expensive for what it was.