Praised forexcellent service · great location · comfortable rooms · high-quality amenities
Flagged fordisappointing breakfast · issues with cleanliness
10Oct 2025
The whole hotel experience was fantastic. Reception was quick and helpful. Our room was clean, spacious and very comfortable. It was dark and quiet during the night. Air con worked (which is unusual in hotels to be honest). The bar and late night food were great and breakfast was fabulous.
10Oct 2025
Excellent stay. No issues
10Oct 2025
Top class hotel in the centre of Birmingham, easy reach of many restaurants and shopping areas.
10Oct 2025
Stunning hotel, the bathroom especially and the Penhaligons toiletries felt so special!
8Oct 2025
Breakfast not so good, seemed cooked and stored/reheated.
Room lovely very clean,a few scuff marks on walls
Restaurant not open- inconvenient I travelled from Cornwall
Overall good
10Oct 2025
Lovely hotel and close to all amenities.
Loved Madeline Bar and Isaacs.