The Hotel at Avalon, Autograph Collection
Praised forcozy ambiance · friendly staff · convenient location · comfortable rooms
Cons The stay and staff at the hotel were exceptional. As for the restaurant attached to the hotel, I have mixed opinions. The hostess who greeted us was pleasant and attentive but we were never served or greeted by a waiter/waitress so we unanimously decided to eat elsewhere. Only disappointment of our stay.
I was assigned a used/ dirty room
Cons I was assigned a used/ dirty room
The location is GREAT. Staff totally secured a return visit
Location and friendly staff
Cons There were ants in the bathroom in the morning..
Location was perfect.
Cons Not really clean for a Marriot. Coffee maker needed to be moved because there no power source were it was placed. Details matter when you pay more for a room.
Overall good, but inconsistent experience
SK restaurant was wonderful! Every meal, breakfast and dinner, was worth it. Comfort, nice views- enjoyed rainbows, room service staff Mr. QinQin and all others on Day 1 was superb, 10 out of 10!
Cons Day 2- different front desk staff- professional, but not as accommodating. Mobile pay down, had to cut short bar/restaurant tab to use physical card. Elevator took me DOWN to the pool level instead of up to 12th floor, and stayed stuck. According to guest, well-known issue. Keys did not work- alternative room smelled of dog, carpet spots. Gagged, couldn't unpack. On the way back to lobby from 12th, forgot about malfunctioning elevator, got stuck again. Last and final room—bathroom wallpaper peeling, smelled of men's cologne, stained washcloth. Other than that, decent stay.
Great hotel, close to Ameris Amphitheatre
Front desk staff very pleasant and professional. Beautiful lobby. Clean room and comfortable bed. Bartenders make excellent old-fashioneds.
Cons Dip platter from SCK needs to be on the bar's pre-dinner menu. Reserved a king corner suite and had a view of the hotel's roof and industrial air-conditioners. No shuttle to Ameris Amphitheatre.
