The Mark Hotel

25 East 77th Street, New York, NY, 10075

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Rooms are dirty with mold, stains, and poor soundproofing.

90/100

READ FROM 898 REVIEWS ACROSS THE WEB · 4.5 AVG · REFRESHED APR 2026

1 / 8

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Guest reviews

4 across the web

Across the web

Stayed at The Mark Hotel in New York during the Christmas period, and honestly, for this price, the experience was shockingly poor 👎. I understand holiday premium pricing is normal, but paying around $5k for three nigh…

Across the web

Value for money it is not. The lobby is very unappealing and not welcoming, so that there is not any inclination to hang out in the lobby waiting for your partner or guest or anyone else. Furthermore the hotdog stand out…

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Room tours

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Where it is

25 East 77th StreetNew York, NY, 10075

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Amenities

63 listed

Connectivity

Wi-FiWi-Fi in public areas

Food & drink

RestaurantBarRoom serviceBreakfastKitchen in some roomsCoffee maker in some roomsMinibar in some rooms

Across the web

Over all staff is absolutely rude. I have been working across the street dealing with the same front lobby people for the past 13 months and I’ve got nothing but rudeness and today now accusatory and derogatory remarks f…

Across the web

This is an iconic property. Some of the associates are very professional and understand the hospitality, food, beverage, and prerequisite expectations. Food is more or less solid, but not exceptional. That is something t…

Pool & wellness

Fitness centerMassageSpaSpanish

Parking & transit

ParkingValet parking

Recreation

Activities for kids

Services

Front deskConciergeFull-service laundrySelf-service laundryHousekeepingPet-friendlyBusiness centerMeeting rooms

Accessibility

ElevatorAccessibleAccessible elevator

In the room

Air conditioning

Table serviceSmoke-free propertyCredit cardsDebit cardsBicycle rentalBoutique shoppingCurrency exchangeWake up callsGift shopTurndown serviceKid-friendlyBabysittingElliptical machineTreadmillWeight machinesFree weightsDogs allowedRefrigerator in some roomsMicrowave in some roomsPrivate bathroomBathtub in some roomsShowerArabicCantoneseDutchEnglishFilipinoFrenchGermanHindiIndonesianKoreanMandarinPortugueseVietnamese

Source: across the web