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Love this hotel! The bedding is so comfy — I slept like a baby. The blackout curtains also make a huge difference in sleep quality. The room is cleaned thoroughly every day, and this is actually my second stay here now.…
I had an exceptional experience at The Ritz-Carlton, Chicago. From the moment I arrived, I was impressed by the outstanding level of service, attention to detail, and genuine hospitality. Every member of the team was pr…
Yuly at the bar was truly unforgettable. She made my girlfriend and me feel so special from the moment we met her. She was kind, sweet, attentive, and gave us some of the best service we have ever received. She helped u…
I am writing this review a little bit early. I have not stayed at the property yet, but I just got off the phone with Cassandra, the front desk manager and she was a breath of fresh air. Super happy wanting to help and v…
