I would initially have given 3 stars based on our first room, which was rather average. However, the hotel kindly upgraded us to a beautiful King Suite, and that completely changed our experience. A big thank you to the…
The Ritz-Carlton Kuala Lumpur is an exceptional experience by all standards. The location is superb, just steps away from Pavilion Mall and within walking distance of the iconic Petronas Twin Towers. The rooms are elegan…
Sunday brunch is a must do. Even if you do not stay here as we did. The service is amazing and waiter Shamim Is the local version of the Japanese culture of kikubari, delivering service before you expect it. Having made…
a few oversights in service quality which reflect poorly on the staff’s training and attitude 1) we booked a room to celebrate my birthday. 3 months prior, a list of requests was sent to the hotel and acceptance was conf…