Praised forcleanliness · excellent service · great location · delicious food
Flagged forinternet speed · pool closed for maintenance · room refurbishment needed
10GB · Sep 2026
Extremely comfortable stay at an upscale centrally located hotel.
Fantastic location in Bukit Bintang, there's even a enclosed walkway from the hotel to a nearby, high end shopping centre. The 2 bedroom suite was incredibly large and very comfortable. All staff were exceptionally helpful and courteous, the cleanliness of the room and public areas were amazing. Good swimming pool size. Would highly recommend.
Cons On floor 8, there was a constant noise from the external air conditioning/ventilation shafts located outside. Only noticeble in the living room area and did not affect our sleep. Would be good to have a Smart TV available to be able to watch streaming services and/or connect a phone to it. Main swimming pool not heated and the other pool was closed for maintenance.
10Couple · FR · Sep 2026
I would highly recommend this hotel, perfect location and plenty to see
The staff were so kind and helpful in every sense. The facilities were fabulous and the breakfast was excellent
9Solo · MU · Sep 2026
Good experience at The Ritz Carlton in Kuala Lumpur
All went well
Cons Not applicable
10GB · Sep 2026
Fantastic hotel with great facilities, and an great location
the 3 bedroom apartments is huge. There is so much room with separate living/dining rooms, a separate kitchen and each bedroom is large with ensuite facilities.
Cons The breakfast is expensive
10Couple · GB · Sep 2026
perfect
everything
Cons nothing
10AE · Sep 2026
excellent