The Row Hotel at Assembly Row, Autograph Collection

This is our favorite hotel in Boston

Best hotel! Love the location

Great location, comfortable rooms

Great location, comfortable room, great coffee (when machine is working and stocked)

Cons Customer service can be great or pretty bad - it just depends on who you get. Hotel has an amazing coffee machine - unfortunately it’s not maintained and stocked, so often broken or without supplies.

Foi simplesmente fantástica!!!

Quarto super limpo, aconchegante, eu e minha família amamos. Um café da manhã maravilhoso, o serviço de chegada e de manuseio com o carro foi excepcional. Com certeza voltarei muitas vezes! Obrigada por toda a atenção!

Dirty Room and Bad Customer Service

Bed sheets had stains on them and room was dusty. I asked for new sheets at front desk and for a clean up and was met with rudeness. No one changed the sheets or dusted room. Will not stay here again. Overall Bad Experience.

Très bien

Super emplacement près de la ville, pas très cher et propre

Good value, convenient walkable location

Going back to my old Medford stomping grounds and stayed at this hotel as part of my apres birthday celebration. Modern industrial design with personality. Clean, airy and open. Professional and polite front desk staff. The rooms are clean and spacious and the beds comfortable enough with slightly overstuffed pillows. Large bathroom with separate commode and shower (with confusing shower controls). Pool access is through the gym and both looked clean. The complimentary pantry was a little hard to find and underwhelming. Parking - $50/night is a bit much for several nights stay. You can drop off passengers and luggage at the front entrance, but may have to wait for a spot if it's busy. Just park on the street and set reminders to move your car. We had no problems finding spaces. Pets - We were able to take our pooch and there is a park a couple of blocks away - watch out for the killer geese though. Unlike some hotels, you can leave your pet unattended as long as they are caged and well behaved. This hotel is close to the orange line of the T which runs into Boston and in the middle of a retail district with plentiful restaurants, entertainment and retail. There is also a family play area right across the street with pickle ball courts and plenty of room for little ones to run off energy. Recommend and will stay again.