The Union Station Nashville Yards, Autograph Collection

Hotel great check out beware if you pay in advance you might be charged twice big expense

The location was great

Cons Private event on Saturday was not an issue as we were out all day but I’m sure if you weren’t then it would have been an issue Checking out was a problem as we had paid booking.com the full amount in advanced the hotel tried to charge us again and this took ages and lots of confusion before it was sorted

Staff was outstanding and very Hospital

Cons Access to a pool would have been nice

It was So quiet in our room!! The staff were kind and so accommodating! They even sent us a bottle of wine and chocolates to celebrate our anniversary!! I would highly recommend them and we will stay there next time we are in Nashville!!

Cons Takes a few times to learn the layout of the floor plan

Old train station aesthetic not worth the money or trouble

Location, beautiful old trainstation

Cons Hair in the shower. Reported to front desk in the morning, returned at night to find hair still there. Only after I complained again was the shower properly cleaned. Bed sheets wrinkled and creased, not sure if it was replaced after previous guests. Front desk Staff incompetent and very eager to take your money, even when you have an unresolved issue. Also, you have to pay ridiculous amounts for “valet” parking, but your car is parked a few meters away from you. Valet staff very helpful and friendly. Ordered the buffalo wings from the “Bar Car”, had so much garlic that it made my wife sick.

Absolutely wonderful

It’s so beautiful and the staff is so helpful. I will definitely stay here again.

Cons Some of the amenities weren’t available due to a wedding but the staff made up for it by giving us a later checkout.

Beautiful historic hotel

We spent two nights at Union Station Nashville Yards. Beautiful hotel with great history. Bar was nice in lobby and hotel provides a pamphlet with the history of the hotel (self guided walking tour). We had breakfast at the Stationary as well which was quite good. Location is very convenient. We had a room with an internal view which was lovely. The ceilings of our room were probably 20 feet tall. This building has a lot of history (our room was apparently a former administrative office). Will definitely stay again on our next trip to Nashville.