9Solo · US · Aug 2026
Staff was friendly and all my needs were provided at no extra cost 🙂
Cons No bar
TownePlace Suites by Marriott Franklin Cool Springs
Praised forfriendly staff · convenient location
Flagged forinconsistent cleanliness · limited breakfast options
Staff was friendly and all my needs were provided at no extra cost 🙂
Cons No bar
We will be back
The beds were absolutely wonderful! I don’t ever remember getting a better nights sleep in a while. Room was clean friendly staff great parking.
Cons I wish there had been an outdoor pool
Good place to stay, nice staff, good service.
Breakfast was very good. Staff was very friendly and helpful.. Especially Terrance at the evening front desk.
Cons The gym didn't have a bike option. Our sheets had what looked like blood on the side of them. They offered us to move rooms but we chose clean The signage when you first pull in makes you think the front is really the back of the building.
The associates was very helpful.
Thank you
The nice person in the front desk she was amazing
Cons Very clean
It was mediocre. Even though most of the amenities were not available.
The property was nice and it was clean.
Cons The first day that we got there, our TV had Internet did not work in our room, they were full so they could not move us to another room or get us a TV until the following day, on Monday the pool was closed on Tuesday. There was no breakfast.
