Praised forgreat service · clean rooms · excellent location · high-quality amenities
Flagged forinconsistent housekeeping · variable restaurant service
10JE · Aug 2026
Would definitely stay again.
Perfect location for midtown and downtown, staff were super helpful and very welcoming. Pool area lovely.
Cons Only negative was our room wasn’t ready on arrival until 5pm which left us short on time to get ready for a 5.30 pick up.
10Couple · US · Aug 2026
A great vacation stay and the Hotel made it all complete.
We have stayed in many great places, but this experience will long be remembered. Fantastic facility, wonderful staff and located perfectly to the Broadway excitement. Will return some day.
Cons Nothing noted
4Solo · US · Aug 2026
To expensive for what was provided
Clean bed was very comfortable
Cons Tv didn’t work correctly one staff member was vey unpleasant
1Couple · US · Aug 2026
We showed up at 2:30 and by 5pm, our room still wasn’t ready
Nothing
Cons We showed up at 2:30 and by 5pm, our room still wasn’t ready - there was a line for each of the receptionist and every single time that we had to go check if our room is ready, we had to wait in line for 20 minutes… it was infuriating- we left and went to the W. This place is a crowded zoo!!
10Jul 2026
Plan on staying agian.
Great experience in Nashville with Virgin. My only issue was the pool. As a first time guest, I did not know you really need a reservation for any of the couches. Wasn't a problem in the end, fortunately it was warm enough to just stay in the pool the entire time. Bar and restaurant staff at all spots was very good.
10Jul 2026
Amazing
Best hotel I've stayed at so far. Great rooms that look really nice, great food and drinks. The staff was extremely helpful and nice. Wish there were more hotels like this.