Almaty, Kazakhstan

Rooms are clean and well-designed with local art. Staff quality varies wildly - some go above and beyond while others lack experience. One guest found a used razor in the shower, so housekeeping has issues.

Rooms are clean and spacious with mountain views, but soundproofing is poor so expect street noise. WiFi and AC work badly. Staff is friendly and helpful, but housekeeping skips cleaning unless you complain. The pool and spa are good, though the high price doesn't match the actual quality.

Rooms are old, poorly soundproofed, and lack basic outlets for charging devices. Staff rudely pressure guests over payment and fail to follow through on promises. Breakfast and mountain views are the only bright spots.