Almaty, Kazakhstan

Skip this hotel. Staff ignores requests, moves guests without warning, and the restaurant enforces arbitrary dress codes. Rooms smell like smoke despite being non-smoking, drains clog, and service is slow and rude. One guest had a good stay, but most report disrespect and poor value.

Rooms are old, poorly soundproofed, and lack basic outlets for charging devices. Staff rudely pressure guests over payment and fail to follow through on promises. Breakfast and mountain views are the only bright spots.