Dakar, SN

Staff treat you well and food is fresh and good, but rooms feel dated compared to the nearby renovated Ibis. One guest had a terrible experience with unresolved complaints. The pool and breakfast buffet get praise.

Staff excel and treat guests well, but the hotel itself is aging badly. Rooms have broken appliances and dirty walls, restaurant food is dry and poorly executed, and construction noise disrupts views. Expect inconsistent service across departments and aggressive early morning wake-up calls.

Rooms are small and humid with mildew smells. Staff mostly speak French and local languages, not English, so communication is tough. The beach location and waterfront restaurant are nice, but breakfast costs extra and the hotel sometimes lacks coordination on details.