Praised forcomfy hacienda feel · great location
Flagged forstaff service issues · cleanliness concerns
10Couple · US · Sep 2026
We enjoyed our stay and will definitely be back.
Great location with Old Town only steps away.
Cons Free breakfast in the lobby was fine but not nearly enough seating for such a big hotel. I realize it was temporary but they could’ve figured out more seating options.
10US · Sep 2026
Happiness
Love it
Cons Nothing
5Solo · NL · Sep 2026
BW Hacienda
Omgeving en shuttle service naar de haven.
Cons Parkeergeld usd 50 per dag! Restaurant Tequila Factory serveert alleen nog ontbijt maar geen diner meer.
9Couple · GB · Sep 2026
Has a good atmosphere, happy overall, lovely place
Location within Old Town was great.
The room was a little bit of a climb with the suitcases due to the 'rambling' shape of hotel but it was all manageable - we asked for a high floor out of way and quiet and that's what we got so no complaints.
View was great from balcony.
Room was a good size, bed comfy.
Bathroom was clean and kitted out well with towels etc.
Car park was a little dark, but easy to park, clean and safe.
Staff were great - helped us reserve a little longer time for check out, always friendly.
The Hacienda has charm, and a lovely atmosphere. Enjoyed the stay.
Cons A small note only - for maintenance - 527 shower rail needs looking at ...
6Couple · US · Sep 2026
It was ok.
Staff was friendly
Cons The walking we had to do to get to our room and with luggage it was difficult.
8Solo · DE · Sep 2026
Guter Aufenthalt -super Lage,Frühstück ist ausreichend.Top Personal.Schlechte Kommunikation per Chat
Gute personal
Cons Kommunikation per Chat was Katastrophe- Abholung von
M Flughafen war nicht erfolgreich da zu späte oder unvollständige Nachrichten kamen- und Defekte Toilette hat lange gedauert zu reparieren