Courtland Grand Hotel
Praised forgood location · friendly staff
Flagged forcleanliness issues · poor room quality · value for money concerns · service issues with maintenance
Comfy bed in a dated hotel with grumpy staff in a dodgy area
Bed was comfy
Cons Drug dealers outside harassing you right at the entrance. Security don’t move them. All members of staff I met were miserable and rude to me. Lady at check in laughing at customers for asking ‘stupid questions’ They take a $100 hold fee on your card and not provide proper paperwork for this. I’ve never stayed at any hotel that makes you do this. I will not return
The pool and decor
Cons No microwave in room
Location to airport.
Cons Staff was not very friendly. Room was never cleaned despite asking for it. Bathroom had a strong odor of sewage. Front desk did not verify Doordash orders and one was stolen by another guest, or staff.
The front desk, Ms Rodriguez to be exact. And the restaurant, Chris was very nice.
Cons $60 valet parking, and no microwave in the room.
Cons I didn’t like that i didn’t get the room i paid for with no compensation
Beautiful and clean
Loved everything about the hotel
