Crowne Plaza HY36 Midtown Manhattan
Praised forfriendly staff · great location · clean accommodations · good experience overall
Flagged forlimited amenities · value for money concerns · breakfast disappointment
It is ok
Very helpful staff
Cons Not comfortable for 4, as the extra sofa bed for kids is bad quality
Great stay and great location for midtown convenient for MSG
Great location, clean rooms, good beds, large bathroom, friendly staff.
Cons Nothing to complain about! Was expensive but not crazy
Avoid ! Many Better hotels nearby !
1. The front office staff including the bell desk . 2. The restaurant attached to it 3. The location - walkable from penn station & grand central
Cons 1. Hotel shows signs of wear & tear from the minute you walk into the lobby. Badly in need of renovation. Air conditioner is loud & dated. Mattresses are super uncomfortable, possibly springs are broken . Carpets are mouldy . 2. Housekeeping was terrible . Poor job cleaning bathroom ( we found hair in the bath tub ) , making the sheets . No vacuuming. When we requested, front desk informed us they don’t offer mattress vacuuming 3. Hotel is too overpriced for the value it offers, even for New York . Paper cups in the rooms . Lack of any other pillow . Poorly designed storage space . Light switches need to be customer friendly. 4. Hotel gave us an ADA room & informed us that booking.com had done that though my booking clearly showed otherwise .
Everything
Cons Everything
Excellent Hotel really good location 👍
Great location and Room was excellent, lovely and clear and a modern style, good shower and bathroom.
Staff was super friendly and very helpful
Loved the bathroom, I usually book my hotels based on what the bathroom looks like.
Cons I have no dislikes to be honest.
