Dream Downtown, by Hyatt

Cons Noise from the nightclub

Heerlijk verblijf, prachtige kamer en top service

Locatie en personeel

Cons Niets

It was a dream

I thought tbe staff was in point

Cons The bar lobby closed too warly

This is the hotel I had stayed at twice before, and unfortunately, this time the experience was much less enjoyable. I was staying with my family, and I was very disappointed — perhaps partly due to my own misunderstanding — to discover that the children were not allowed to use the pool. The mattress was also not of a good quality, but the worst part was the lack of sleep for two consecutive nights. Due to a malfunction, the alarm went off in the middle of the night two nights in a row, completely ruining our sleep. At the end of the day, sleep is the most basic and essential thing you come to a hotel for. Having two nights of sleep disrupted by a hotel alarm was extremely frustrating and significantly affected our stay.

Stayed for the location. Hotel was clean and comfortable

Location near Chelsea Market and Highline is great

Cons Staff couldve been friendlier and more outgoing.

House keeping was 10/10 and trustworthy. The cocktails and service at the bar was amazing! They had events and the club was fun.

Cons The lounge chair issue, but I enjoyed my time just early in the day!