We stayed one night before flying out of O'Hare the next day. We arrived late in the evening and check-in was fine. The room was very outdated and needed a deep cleaning. The phone did not work. The fire alarm went off a…
This hotel is terrible. I have stayed at hundreds of Marriotts and it’s really sad to see this under the Marriott umbrella because it does not meet the standards. First off; they didn’t clean our room on the first night.…
Very outdated room. Room 326 infant toilet, no towel racks, tub dirty. Carpet over due to be steamed cleaned or even replaced. Customer service at the front desk was excellent. Maintenance guy Eugene was rude I thought h…
Very disappointed but I guess you get what you pay for. $100 for one night paired with the beautiful photos online made our group feel like we just found an amazing deal. Front desk staff was kind and the lobby was so el…
