Hotel Clio, a Luxury Collection Hotel, Denver Cherry Creek

A nice getaway.

Room was a great size. The downstairs restaurant was convenient.

Cons It is outside of your control, but the construction that is limiting the mountain view and will seemingly obstruct it altogether once completed.

Very good and comfortable, but everything comes at a price.

Our stay at Hotel Clio in Denver was very enjoyable. The hotel’s restaurant met our expectations for breakfast, offering a pleasant atmosphere and easy access. Overall, it contributed to a comfortable and satisfying experience.

Cons One downside of our stay was that the housekeeping service came very late one day, even after we had already raised the issue at the front desk. Another frustration was that the hotel never replied to any of my emails — and there were many — regarding whether they could receive Amazon packages on our behalf. And to top it off, the hotel has introduced a daily fee (in our case, USD 36 plus taxes) for services that should already be included in the room rate, or for amenities we did not use.

Perfect!

Check in was great with great attention by Yves. The room was updated, clean, and everything was working. Great AC on a very hot night. Fast WiFi. Nice toiletries and spacious shower. Service and food for our business meeting were outstanding. Would definitely come back!

Weak Marriott Bonvoy Benefits

This hotel only has 6 suites out of 200 rooms so for people who value suite upgrades it would normally not be a great fit; luxury hotels in Marriott chain normally have far more suites.  Consequently I did not expect a suite but I was surprised they did not even upgrade +1 to a mountain view room; we had a view of a construction site, which is not very impressive for Bonvoy Ambassador Elite.  At least the room looked good and recently renovated, although a bit boring in style. When the upgrade is poor then one thing that remains to wow us in terms of elite benefits can be breakfast.  The menu was nice and the food was tasty but there was a limit of 40 USD as the Platinum (and higher) benefit - for a couple this limit is even more aggressive than the low-ball 50 USD that Hilton luxury hotels give in the U.S. for Diamond guests. I am not aware that Marriott chain hotels are supposed to have any limit, let alone such a low limit. One concept that stood out at this hotel was the "butlery" available on each floor to refill water and also a bowl of snacks for guests to pick. Overall I felt lukewarm about this hotel. I was not impressed enough to return but there was nothing glaringly bad either.

Construction and room assignment issues

Construction blocks the mountain view and adds chaos and noise at entry. Beautiful lobby, nice rooms. Top notch professionalism from staff from valet to front desk to servers. However, we were not informed at reservation of construction immediately across the street and on cross street. Mountain view rooms will be blocked by view of the construction which is active during business hours, M-F. Room request lead to 4+ hour delay of room key. Still waiting actually. Lobby is hoping as of 4pm, Friday. Staff is great, rooms are as expected with proper high-end materials. Room assignment is poor. Not informing guests of construction and impacts is a no-no.

Buyer Beware.

People were nice, but prices are misleading. We booked through website at one price and then when we checked in they raised the rate because they said their occupancy was higher! Need to honor original rates offered online. I had a stay booked for two weeks later, but I cancelled and went with a Hilton branded hotel