Praised forgood location · friendly staff · comfortable rooms
Flagged forcleanliness issues · breakfast quality concerns
9Couple · US · Sep 2026
Pleasantly surprised by how quiet and comfortable our stay was being in the busy city center of SF.
The hotel location was extremely convenient for finding public transportation and the hotel room was very comfortable being in the middle of the city.
Cons The only detail that stood out was the shower drain was a little slow to where water would pool a bits
8Couple · GR · Sep 2026
A beautiful hotel in the center of San Francisco
The room was too big with a king bed. It was comfortable and cozy. The location was perfect.
Cons The bathroom was older than it appeared in the photos. Also, breakfast was included in our booking, but when we checked in, we were given two voucher coupons worth a total of only USD 25 per person. In reality, that amount was barely enough for an omelet.
I think the hotel should improve the breakfast arrangement, especially since breakfast was advertised as included.
9Solo · US · Sep 2026
Excellent location, very quiet, very clean, secure.
Cons The hotel was already expensive, although comparatively a bit less than the other standards. But then added a $35 fee each day for use of their own facilities. Ridiculous! for that, they could’ve added some nice croissants with the coffee available. There is also additional parking fee so I recommend using the fifth admission garage which is cheaper than the hotel charges.
10Solo · US · Aug 2026
Best hotel ever.
Hospitality, kindness, service, cleanliness, professionalism
Cons Nothing. Best hotel ever.
10Aug 2026
Amazing atmosphere and great staff!
Perfect and affordable place to stay. Greeted by receptionist Jazmin and she’s accommodating and pleasant to have. She answered all our questions and very friendly. Highly recommended.
10Aug 2026
Jeff at hotel Zelos
Shout out to Jeff for hooking us up!