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Hotel staffs are really very friendly and very profesional to give the best services for me as a hotel quest. I really appreciate a lots for their hospitallity by upgrading my room two levels higher than my original book…
Let me start with the positives: breakfast was good, service at the restaurant was fine, and the room was spacious and clean despite some temperature control issues. The outdoor playground on Level 5 appears new and kept…
Room was great and spacious, got upgraded to executive. Bar lounge is super, and the executive lounge is very spacious. Gym facility look good but havent got the chance to use it. Definitely will come back here when im…
I am really disappointed with Novotel Samator for the service gaps. It started even before we checked in. I am currently in Surabaya to attend my cousin’s wedding and staying in room 1005. 1) I booked the Superior Suit…