Hotel is very clean, rooms are nice and bed is comfy. The view is great! The tram system to get from the lobby to the room is very slow and runs about 30min apart, so we found d it much quicker to walk the half mile to o…
We stayed at this property recently and unfortunately had a concerning experience. Late in the evening (around 9:30 PM), we found a large cockroach in our room. While we understand that Hawaii is a tropical environment,…
Set in a large, lava cove, this resort is immense. The amenities are incomparable. Nice bathroom, bed, furnishings. Studios suck but that's hotels for you.
The Palace tower is centrally located in the resort. Our room was very spacious and clean with a view of the ocean and parts of the resort. The cleaning crew was very friendly and always made sure we had everything we ne…