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Outstanding hotel, excellent location, and truly exceptional staff. We stayed at the Residence Inn Boston Back Bay/Fenway as a family of four while visiting Boston and attending a Red Sox game at Fenway Park this past w…
We stayed at this hotel a year ago and had a great experience, so it felt like an easy decision to stay again this summer. Wrong! Zero customer service. We arrived early and requested early checkin. We were told to ch…
I recently stayed here with my two sons (3 and 5), and my best friend with his 3 year old. We brought them to their first sox game, as a birthday/fathers day trip. I was able to connect with Anastasia, the front office s…
We stayed here after I had medical procedure nearby. We used the valet service for parking to reduce walking after my anesthesia. The next morning, the side effects from my chemotherapy made it difficult to get moving…
