Everything was fine and clean. Breakfast is great.
The St. Regis Washington, D.C.
Praised forgood location and design
Flagged forpoor room quality · unresponsive service team · limited amenities and food options
Everything was fine and clean. Breakfast is great.
Unmatched Luxury
The grandeur, legacy, and standard of excellence at The St. Regis Washington, DC demonstrate why this historic property continues to dominate the luxury market in the District. Located just steps from The White House, the property proudly celebrates its 100th anniversary this year, welcoming guests with an ornate and beautiful lobby. The service and cleanliness here is truly unparalleled, and the rooms have been recently refurbished with a light, bright color palette with modern touches. All rooms and suites offer ample size and storage space for parties of any size. The dining at Alhambra is a highlight of any visit, and the St. Regis Bar remains one of the premier places to see and be seen in DC. The St. Regis Washington, DC consistently elevates luxury and hospitality. Its consistent excellence in service, warm interactions, and proactive anticipation of guest needs truly define it as a 5-star property. This place is meant to be a "home away from home."
Good choice
Thank you St. Regis (again) for a wonderful stay with you. Your attention to detail and high quality of service is reliable. We stayed with our dog and you were very welcoming. I am a lifetime Titanium member and always appreciate your hospitality.
Good city hotel
Lovely hotel, we stayed in club level and it was excellent.
The location is top
Cons The roof bar was closed.
Disappointed
I want to share honest feedback as a loyal Marriott Bonvoy member of many years. We booked the St. Regis Washington, D.C. for my wife's birthday and paid using points I've accumulated over a long time. After a genuinely rough trip in — cancelled trains and a four-hour Uber from New Jersey — we were looking forward to relaxing with a drink at the hotel bar, which is one of the signature draws of a property like this. No one told us at booking, at check-in, or at any point that the only bar would be closed to hotel guests for the entire evening (a Friday night) due to a private event. We discovered it only when we went down expecting to be served. The alternative offered was drinks in the restaurant, which was empty and had none of the ambiance we'd hoped for. The hotel tried to contact us after the fact (I'm sure to try and buy us off with some small gift)...but that isn't the point. I'm not writing this looking for compensation. I'm writing because I expected more from this brand, and because spending years of hard-earned points on a stay that fell this short of expectations is genuinely disappointing. For a five-star hotel to buy out its only bar on a Friday night and fail to give in-house guests any advance notice reflects a basic breakdown in guest communication that I didn't expect from the St. Regis. It's borderline dishonest NOT to tell guests in advance that the only bar in the hotel will be closed for a private event and guests won't be able to access it. I hope it's something the property takes seriously.