Gaborone, BW

Rooms are big and clean with good city views, though bathrooms vary in size. Staff are friendly and helpful. The hotel restaurant has inconsistent service, with some guests praising the food and others reporting untrained waiters and wrong orders. Occasional supply issues with toiletries.

Rooms consistently well-reviewed across 1,866+ guest reviews.

The staff goes out of their way to help you. Rooms are clean and quiet with a good location. One guest called the rooms average, so don't expect luxury, but the restaurant and cafe are solid for business trips.

Rooms are spacious and comfortable with good amenities. Most guests praise the spa, padel courts, and breakfast, but one guest reported cold showers both mornings with no fix from staff. The hotel looks run down to some and offers limited dining beyond breakfast.

Rooms are clean with working showers and desks. The pool and garden location are nice, and staff are friendly. Breakfast buffet offers healthy options though coffee disappoints, and the hotel has two casinos for entertainment.

Rooms are clean and spacious with good value for the price. Staff are friendly but dinner service moves slowly, taking over an hour for meals. Multiple guests reported hidden cameras throughout the room, which bothered them.

Staff treat you well and rooms are spacious and clean. Showers sometimes don't work properly. Food quality swings wildly, breakfast is weak, and wifi frequently fails on phones and tablets.

Rooms are spacious, clean, and comfortable with quality beds. Location near the city center works well, though ground floor rooms get noise from nearby bars and restaurants. AC units on upper floors run loud, but quieter rooms face the mall.