Santa Cruz de la Sierra, Bolivia

Hotel Cortez has spacious, comfortable rooms and keeps everything clean and well maintained. The staff go out of their way to help guests, even bending checkout rules if you get sick. You get spa access, poolside dining, and a central location in Santa Cruz.

Spacious suites with comfortable beds, kitchenettes, and modern bathrooms. Great location in safe Equipetrol neighborhood with good gym and rooftop pool. Service quality swings wildly from cold and unhelpful to incredible, and breakfast ranges from poor to excellent depending on when you visit.

Rooms are small but clean with comfortable beds. Staff is friendly but reception may try to overcharge foreigners, so book online and confirm prices beforehand. Breakfast is weak on vegetables and organized service is spotty.

Rooms are spacious and comfortable with fast AC and nice showers, though the AC can blow very strongly. Staff are friendly and helpful with good breakfast. Book directly with the hotel because they've double-booked reservations made through third-party sites, and their taxi service is unreliable.

Rooms are small with thin walls that let noise through, though air conditioning works well. The tiny pool barely functions. Staff inconsistency defines the stay—some guests praise them as accommodating while others report rudeness and inflexibility with requests. Breakfast quality and service vary widely.

The rooms are clean and comfortable but small with thin walls so you hear neighbors. Breakfast is good and staff is friendly. Ask about events at the nearby stadium since noise from concerts can be a problem.

The hotel excels with cleanliness, comfort, and friendly staff. Guests praise the new facilities, good food, and beautiful pool and bar areas. However, recent visits show declining maintenance and weaker service standards compared to the past.