Santa Cruz de la Sierra, Bolivia

Hotel Cortez has spacious, comfortable rooms and keeps everything clean and well maintained. The staff go out of their way to help guests, even bending checkout rules if you get sick. You get spa access, poolside dining, and a central location in Santa Cruz.

Spacious suites with comfortable beds, kitchenettes, and modern bathrooms. Great location in safe Equipetrol neighborhood with good gym and rooftop pool. Service quality swings wildly from cold and unhelpful to incredible, and breakfast ranges from poor to excellent depending on when you visit.

Rooms are spacious and comfortable with fast AC and nice showers, though the AC can blow very strongly. Staff are friendly and helpful with good breakfast. Book directly with the hotel because they've double-booked reservations made through third-party sites, and their taxi service is unreliable.

Rooms are small with thin walls that let noise through, though air conditioning works well. The tiny pool barely functions. Staff inconsistency defines the stay—some guests praise them as accommodating while others report rudeness and inflexibility with requests. Breakfast quality and service vary widely.

Beautiful grounds and lots of activities, but rooms and facilities vary widely. Cleanliness is a real problem - guests reported dirty cabins, black toilet water, and hair in food. Expect a decent pool and outdoor areas, but this place doesn't match its price tag for overnight stays.

Rooms are clean and nice with kitchens, but lack cooking gear and tableware. Sound travels between rooms, so noise from neighbors bothers you. Staff are attentive, breakfasts are good, and prices are fair, though the building feels dated and the buffet dinner could be better.

The rooms are clean and comfortable but small with thin walls so you hear neighbors. Breakfast is good and staff is friendly. Ask about events at the nearby stadium since noise from concerts can be a problem.

Rooms are spacious with decent beds and AC, but the building is old and deteriorating with maintenance issues like stuck doors and noisy toilets. Breakfast is consistently poor and understaffed. Staff friendliness varies, but the hotel is overpriced for what you get.

The hotel excels with cleanliness, comfort, and friendly staff. Guests praise the new facilities, good food, and beautiful pool and bar areas. However, recent visits show declining maintenance and weaker service standards compared to the past.