Surabaya, Indonesia

Rooms are spacious and comfortable with clean bathrooms, but the decor looks dated from the 1970s and carpeted floors need attention. The gym is broken, spa closes often, and facilities show their age. Staff are friendly and the location near three major malls is excellent.

Rooms are spacious and clean, but street-facing ones have noise problems from traffic and nearby nightlife until 4 AM. Staff treats you well. The pool has issues with bats and lacks safety measures, and mosquitos plagued at least one guest.

Rooms are clean and spacious, but soundproofing is terrible so noise from neighbors will keep you awake. Staff is helpful and friendly. The hotel feels dated and overpriced for what you get, though breakfast is good.