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How do I manage or delete my account?

Update your details in settings, or delete the account entirely. Deleting is yours to do, any time.

Everything about your account lives in your settings. Your name, photo, phone, and email are there. So are your preferences, loyalty programs, and travel cards.

Changing your details

Edit them in settings. They apply from your next booking on. Trips already booked keep the details they were made with, so the hotel's records stay right.

Deleting your account

The delete option is in your settings. It is yours to use any time. Two things to know first:

  • Your trips and inbox go with the account.
  • Have an upcoming Roomza booking? Cancel it first, or keep the account until the stay is done. The booking needs a home while it is live.

Your data

How Roomza handles data is written plainly in the privacy policy. Questions are welcome at support@roomza.com.

Was this helpful?

Keep reading

  • How do I sign in, or fix a sign-in that won't work?Email and password or social sign-in, and the reset path when neither cooperates.Your account
  • How does Roomza use my preferences?Tell Roomza once how you sleep, and your bookings carry it: floor, bed, quiet, view.Your account

Still stuck? A person is next.

Call 1-844-4-ROOMZA1-844-476-6692, around the clock.24/7Email support@roomza.comBest for anything with details worth writing down. We typically respond within 24 hours.Email

Run a hotel? Your docs live at the hotel help center.

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