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How does Roomza use my preferences?

Tell Roomza once how you sleep, and your bookings carry it: floor, bed, quiet, view.

Your preferences are the standing facts about how you stay. High floor or low. King bed or two queens. Quiet over view. Set them once and Roomza remembers.

Where to set them

New accounts walk through a short setup. You can change it all later in your settings. Loyalty programs and travel cards live there too.

What they do

  • They ride on your bookings. Your preferences are written onto the reservation the hotel receives, in plain words, next to any exact-room ask.
  • They sharpen picks. The concierge and your search results lean on them. A light sleeper gets pointed away from rooms with a noisy score.

What they never do

Preferences never change a room's score. Scores are evidence from verified stays. Your preferences only decide which evidence matters most to you.

Was this helpful?

Keep reading

  • Do I need an account?No. You can browse and book without one. A free account adds the member rate, your trips, preferences, and reviews.Start here
  • What happens before check-in?What your booking carries, what to say at the desk, and how your exact-room ask is handled.Your trip

Still stuck? A person is next.

Call 1-844-4-ROOMZA1-844-476-6692, around the clock.24/7Email support@roomza.comBest for anything with details worth writing down. We typically respond within 24 hours.Email

Run a hotel? Your docs live at the hotel help center.

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