Excellent customer and understanding staff.
Altamont Court Hotel
Rooms are small and aging with weak hot water, broken amenities like safes and phones, and occasional maintenance issues including noise from construction.
Praised forfriendly staff · good location · enjoyable breakfast
Flagged forcleanliness issues · value for money concerns · limited amenities
Excellent customer and understanding staff.
I liked the location and the staff was great.
Cons The hotel was dated but clean.
My stay was super and I look forward to future stays
Excellent
Cons Less grilled doors
Location was great. A walk away from emancipation Park, with Devon house and Bob marley museum about 24 minutes walk away. Food shops close by and a few bars as well.
Cons Nothing we didn't like. The hotel is an older boutique hotel and it was being upgraded which is good. We still enjoyed our stay.
Lovely stay, nice staff
The staff were all very nice and professional
Cons The hotel was tired-looking and in need of refurbishment. The room itself needs an air freshener to hide a damp smells.
Mixed review this time around
I found the hotel pleasant; the staff were courteous, polite, and friendly; the hotel was very clean. This is a relatively safe hotel, which is good if you are travelling alone.
Cons This is my second time visiting this hotel. My review this time around is mixed. The food was awful - I think you need a good chef who can actually cook. In light of this, I think you need to stock up and expand the variety of your snacks. I found the tv package used to be quite poor, with not enough variety. SAFETY ISSUES I slipped in your bath tub and hurt my foot, I would suggest you start using anti slip rubber stickers in your bath tubs, to prevent an accident happening and a potential civil law suit. I would also recommend the hotel have a FIRST AID KIT on site in case anyone, staff or client cuts or injures themselves. This is very basic simple requirement that the Hotel should have.