Praised forconvenient location · friendly staff · unique amenities
Flagged forhigh parking fees · cleanliness issues
2Aug 2026
No communication. Deceptive pricing.
They charge an extra $30 a night for parking, I couldn't find this rate anywhere on there website. They said it's on the sign at the parking lot, which isn't clear. Might as well stayed somewhere nicer if they're going to up charge for everything. In addition, our water was shut off on our last night before traveling with no prior notice. We were given the option to drink the water bottles in the room for free, but there's only so much you can do with two water bottles and no running water.
10Group · US · Aug 2026
absolutely everything
2Aug 2026
Travesty Collection…
Horrible customer service, forced cancellations, dirty rooms, and accommodations that barely meet the minimum expected of an upscale hotel.
The overnight clerk, Bre Frazier, was particularly unhelpful and seemed either unwilling or unable to offer any meaningful assistance with late check-in. Rather than attempting to resolve the situation, the response was inept and needlessly frustrating.
In no world does this property qualify as a five-star hotel, it barely qualifies as four-star. The standards of service, cleanliness, and accommodations do not live up to the brand or price.
7Couple · US · Aug 2026
Great location . Safe parking. Comfortable room.
I liked the location of the property and the amenities. It was also beautifully decorated. Rooms decently cleaned although I felt our shower could’ve been cleaned a little better before we checked in.
Cons We were told we didn’t need a room key to leave the fenced hotel parking when we checked out so we gave the keys to the desk. But when trying to leave the parking it wouldn’t let us until we put a room key or credit card in so we put our card in and it charged us $50 . We called the desk and they said they’d have management remove the charge , it’s only been 12 or so hours so hopefully it’ll come off our account within the next couple days.
Didn’t like how checkout is 11am and they’re knocking and walking into our room at 10:20am when we had a do not disturb tag hanging on the handle.
7Couple · US · Aug 2026
Cool vibe & experience. Unique
Cons Our room had no toilet paper when we got there so we had to ask for it but they were very attentive and quick to bring it to our room
7Solo · US · Aug 2026
Rooftop bar and art. Color themed rooms. We had a corner room with tub which was nice.
Cons Booked a green room got a yellow room. Not many places to eat nearby. No vending machines and stuff at counter was way overpriced but no convenience stores in walking distance so no choice.