Banyan Tree Puebla
1402 Calle 10 Norte, Heroica Puebla de Zaragoza, Pue., 72000
classicupscaleromantic
Rooms look nice but AC fails regularly, sealed windows trap noise from the nearby highway, and maintenance issues plague bathrooms.
94/100
READ FROM 1,982 REVIEWS ACROSS THE WEB · 4.7 AVG · REFRESHED MAY 2026
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Guest reviews
4 across the webAcross the web
Beautiful, clean hotel with impeccably decorated rooms and common areas. Good location a short walk from the main square. The staff, from the maids all the way up to the general manager, were among the friendliest and mo…
Across the web
We stayed at this hotel while visiting Puebla for the first time with our two sons ages 16 and 11. We had booked a double suite but when we arrived we realized the “queen” beds were too small for sleeping two people. The…
Across the web
Room tours
guest videoWhere it is
1402 Calle 10 NorteHeroica Puebla de Zaragoza, Pue., 72000
Get directions →Amenities
50 listedConnectivity
Wi-FiWi-Fi in public areas
Food & drink
RestaurantBarRoom serviceBreakfastBreakfast buffetCoffee maker in some roomsMinibar in some rooms