Praised foramazing service · excellent location · beautiful amenities · delicious food
Flagged forhumidity issues in rooms · elevator noise
1Couple · US · Sep 2026
If you have to go to Bastion, don’t.
Nothing
Cons Everything. Starting with the rude and untrained employees. I always stay at the Santa Clara and this time I had to stay at Bastion because Santa Clara was sold out. Never again!!!!! What a horrible experience and horrible staff.
6Couple · CO · Aug 2026
Las instalaciones
Cons El servicio en el restaurante fue pésimo . Tuve una muy mala experiencia en la atención allí
10Group · CO · Aug 2026
Buena
Las instalaciones. Y el desayuno
Cons El personal un poco antipático
10Solo · US · Aug 2026
Professional and classy
This is a gorgeous property in a fantastic area. The staff was very attentive and friendly and although I didn't use the services much, I could still see the professionalism.
Cons The check in process wasn't as fast as I expected. There was only one person checking everyone in and while they were doing a good job, a lot of the folks who stay at hotels like this can be quite demanding with disregard for others. It would be nice to have another person checking others in as well in cases like this.
10Solo · IT · Aug 2026
Posizione ottima, supercentrale ma tranquilla. Colazione eccezionale, piscina molto bella. Servizio ottimo.
10BM · Aug 2026
Great hotel, can definitely recommend!
Everything was great: check-in process with cold towels and welcome drinks, beautiful rooftop with pool, excellent breakfast, and a clean and spacious room.
Cons Nothing