Baur au Lac

Luxury Cosy hotel

Luxury Hotel

Cons Nothing

Everything is perfect and will come back again

Excellent stay and very good location

The best luxury hotel in Zurich

The staff, the cleanliness, the quietness, the room size and view.

Cons Nothing

Poor

Very poor service. The room looked completely different from what was advertised on the booking website and was not the room I expected. The hotel did not provide what was promised, which was very disappointing. I would not recommend staying here based on my experience.

A wonderful stay

My stay at Baur au Lac was genuinely wonderful, and it's one of those hotels that manages to make luxury feel effortless rather than performative. One of the highlights of the trip was swimming in the lake just a few minutes from the hotel. Coming back afterwards to such a peaceful setting felt like the perfect combination of being in the city while still having a sense of escape. What impressed me most was the service. The team struck that rare balance of being attentive without ever feeling intrusive. They seemed to anticipate what guests needed before anyone had to ask, yet every interaction felt warm, natural, and completely genuine. From check-in to the smallest requests, there was a quiet confidence and kindness that made the entire stay feel incredibly comfortable. The food was excellent throughout the visit, but breakfast deserves a special mention. Sitting on the terrace overlooking the beautiful gardens each morning was one of my favourite parts of the day. The setting was calm, the dishes were beautifully prepared, and there was no sense of rush. A truly memorable stay and I hope to return soon. Thank you so much to the whole team.

Vwey bad

Cons Very bad & weak