Praised forexcellent and attentive staff · very clean rooms · impressive water park · multiple international restaurants
7CH · Oct 2026
Bien mais ne veut pas 5*
Bel établissement en bord de mer avec de nombreuses attractions pour les enfants. L’hôtel porte bien son nom les piscines sont adaptées pour les petits et les grands.
Plusieurs restaurants dans le complexe et même une boulangerie/café ça c’est top.
Nous avons été surclassé dans une chambre familiale vu mer c’était top et beaucoup de place en étant 4 avec un bébé.
Le personnel est souriant et sympathique.
Réactif lorsque l’on a un problème.
Petit récif de corail dans l’hôtel top pour le premier snorkling des enfants.
Cons Peu de changements au niveau des buffets restaurant on mange la même chose toute la semaine.
Dommage que les infrastructures toboggan et piscine enfants ferment entre 13-15h (surtout piscine enfant).
Il y avait pas mal de travaux à la plage et au parc aquatique (construction d’un nouveau toboggan) donc énorme nuisance sonore. Nous aurions apprécié le savoir durant la réservation.
Transat réservé dès le matin malgré l’indication que c’est interdit.
Système de bracelets couleur pas toujours clair pour le personnel on c’est parfois vu refuser le service…
10CH · Oct 2026
Amazing
Everything was amazing, the food was great, the Animation Team amazing work shout out to Ronaldo at the Animation Team bravo keep up the good work! The Staff, they were very helpfull the manager Hamad thank you, Latifa thank you also for caring that everything is ok so nice people. And also a very big big thanks to Ayberk! This man is amazing, for checking in that everything is ok, so positiv, so helpfull in every way possible! We had many conversations with him always so positiv and caring. Im hoping he will get a raise for his salary for what work he does. Beach Albatros thank you for everything we will come back again this was our 5 time here! Keep up the good work!
Cons One thing that I didnt like was the reservations at the Beach. It says NO RESERVATIONS but still there is no good organisation there watsoever. People have to go up early like 5 AM the get a seat there thats not normal and then the people who came at 5 AM to get a seat doesnt show up until 11 AM or 1 PM it was horrible. Please make a change, because of this you will lose good customers!
10Group · EG · Oct 2026
It was lovely the best experience
The food , activities , animation team and the fast response to any problems and friendly staff
Cons Nothing
8Solo · EG · Oct 2026
The hotel is very clean, has great entertainment facilities and shows done every night. The food is amazing, with a large variety offered every day and is actually very tasty and fresh. The pool is also very clean and perfect to swim in with little ones.
I initially had a bad encounter at the reception upon arrival, but Latifa was able to rectify the problem and was very helpful and was constantly contacting me to make sure everything was alright. She's an absolute star.
Would highly recommend it to a family with kids.
Cons The beach had a lot of pebbles that can hurt your feet. Advisable to get swim shoes before going if planning to swim there. Otherwise, there are plenty of pools available.
10PT · Oct 2026
Prefect stay !!!!!
Everything was very clean really amazing! People were also very friendly and kind if we ever come back we will choose for sure the beach albatros.
I want to really thank Mr. Adel from the reception and also Mrs. Hamada and so many more that we don’t know the name but that we really appreciate.
Cons Everything was perfect with our stay
10ZA · Oct 2026
Absolutely everything. From the point of checking in, receiving the room, daily cleaning, entertainment, food, location and most importantly staff.
Reda Ali ensured our room was cleaned to perfection everyday.
Hassan at La March restaurant welcomed us warmth, the chefs responsible for bread and pizza were fantastic and produced top quality baking. The staff inside La March knew us, ensured we had a great dining experience and were very helpful to my kids (Younes and team)
The entertainment staff very friendly - especially Keita - who would proactively look for us to ensure the kids were having a good time
The pool bar close to kids aqua park was great and the team there ensured we were looked after when ever we arrived
The facilities were world class, lifeguards available at all of the many pools ensuring highest level of safety and the facility was kept clean 24/7
Overall the hotel staff made the trip feel personal across the different touch points and made this an incredibly memorable stay