Camar Resort Langkawi

A few days in beautiful Langkawi

Firstly, the island is absolutely beautiful. We loved it. The hotel, not so much. There is a construction site next door, that does nothing for ambience. The check in process was long. One of the receptionists didn't seem to have a clue about what to do and depended on the other. The hotel pool is at the reception area...very odd, considering the hotel is beach front. The pool is closer to the front parking area. Not ideal at all. The saving grace for this hotel is the sea front. Its an absolutely beautiful view. There is a Restuarant at the sea front. Cocktails served are not great at all. The hotel room is large. Seems old. Bath tub is stained. Shower cubicle has no door and when you shower the water flows into the rest of the bathroom area. The beds were uncomfortable. Old TV. The room have a balcony though...while nice it faces the walk way..so no views at all. The food was not so great. The breakfast options with normal hot and cold options..fruits are limited. I did order fish and chips for dinner and I enjoyed it. At check out, we were charged for make up stains on the bedding. We were not sure whether that means they throw away the bedding and have to buy new ones. This was unfortunate. I wouldn't recommend it and had we read the reviews here we would have asked our agent to look for other options..

Worst hotel experience ever – Camar Resort Langkawi ruined our vacation

Worst hotel experience ever – Camar Resort Langkawi ruined our vacation We are a family of five (two adults and three children) and we travel a lot. Unfortunately, our stay at Camar Resort Langkawi was a total nightmare that ruined our entire holiday. What was supposed to be a relaxing end to our month-long trip through Malaysia and Thailand became an unbelievable disaster from start to finish. From the moment we arrived, everything went wrong. Check-in took 45 minutes, even though we asked many times to make it faster after a long journey. The receptionist kept disappearing to a back room to “ask permission” for every little thing and even tried to charge us extra for our daughter. She only admitted her mistake after we checked carefully. The rooms were terrible. Both rooms had only one king-size bed, even though we clearly asked for one room with three separate beds or at least an extra bed. When we complained, they said it is “normal in Langkawi for three people to share one bed” – completely unacceptable. An extra bed was only possible with a “room upgrade” for €152 per night, on top of the already high room price. We refused this! The staff was completely incompetent. For every small problem, they had to run to a back room or call for permission. When we asked for an extra sheet at 10:00 PM, we were told: “management will kill me if I do that.” Also, the daily service was very poor. In the room where three people stayed, only two towels were provided every day, so I had to ask the reception daily for an extra towel. In addition, our personal belongings were moved by housekeeping, which caused serious frustration and a strong sense of disrespect for our privacy. The facilities were awful. At low tide, there was a terrible smell because real sewage was being dumped into the sea near the hotel. A nearby sewage plant blew a disgusting smell into the resort day and night, making it impossible to swim or walk on the beach. The pool was noisy and very shallow (only 1.3 m), and outside we were constantly disturbed by jet skis and planes flying over. Wi-Fi was bad, drinks were very expensive, and the staff remained young, inexperienced, and unprofessional. The worst part was check-out. They tried to keep €100 of our deposit for a tiny stain (less than 1 cm) on a sheet, which they said was noticed two days earlier but never told us about. Only after heated arguments and intervention from two managers did we get the money back. It felt like a deliberate attempt to take money from guests before they leave. Overall, this was the most unprofessional, unfriendly, disrespectful, and unfair hotel experience we have ever had. Even a 2-star hotel treats guests better than Camar Resort. The resort felt cold, loveless, and very badly managed. The combination of incompetent staff, dirty conditions, and complete lack of hospitality turned our stay into a real nightmare. Camar Resort Langkawi – NEVER AGAIN!

terrible experience the staff doesnot give value for money

This is to bring to a notice to the owners of the hotel that EVO has ruined all my clintel with worst service provided Ms Evo tells that there are no one above her in the hotel and she can do what ever she feels like and informs that she doesnot need any business from India when request to share the details of her superiors she says her boss isnot ready to talk to us and sort this issue. there is no one complaints department no authorities that can reach out to get this sorted.

Bad service

My Review of Camar Resort Langkawi My experience at Camar Resort Langkawi was extremely disappointing. I made a reservation through Agoda, but when I arrived at the hotel, the reception staff told me they had not received my booking. I gave them the reference number, but they didn’t know how to handle the situation and seemed completely untrained. I had to wait for more than 3 hours at the reception with no clear explanation, no solution, and not even a proper apology. The way the situation was handled was completely unprofessional. The female receptionist on the mid-shift was especially unhelpful, lazy, and lacked even the most basic customer service skills. She had no idea how to assist guests and acted like she didn’t care at all. I asked for a refund or at least to use the booking for another date, but the hotel refused both. They showed no flexibility and made no effort to resolve the issue. In my opinion, this hotel does not deserve its rating, and I do not recommend anyone to stay there. The reception team urgently needs proper training in guest service and communication. A warm welcome and professional attitude should be the minimum in any hotel, but unfortunately, Camar Resort Langkawi failed in both

No comments reviews of Camar Resort Langkawi . So many people complain about their charges for stain on towels I need to file a complaint towards the housekeeping and the receptionist, they have accused us on staining the towel without any valid reason and we are sure that we didn’t make any rusty stain on a hand towel. The receptionist seems like she doesn’t want to actually care about our rights on this. For us it feels like they just want our money. This is UNACCEPTABLE. and for that housekeeper who just makes this thing us is stupid and is such a nonsense. Plus the water keeps on leaking from the bathroom, literally worst experience🙄 please return my back money and my rights And by reading all those reviews seems like some customers have been facing the same problem by a random pic from the housekeeper and unbothered receptionist. Please do it better CAMAR. You have ruined my holiday seriously

Uses planta yet claims it's butter, a lot of rules and restrictions