Campanile Hotel (Xi’an Bell Tower)

コストパフォーマンス良し、位置良し、部屋・施設・サービスも十分満足です。

Good location, basic facilities

The hotel is basic. I should be non-smoking but guests smoke and no-one cares. I needed to change room because of smoker next door and I’m allergic. Also rooms are not sound proof. You can hear what your neighbours talk. Location is good a few steps from drum tower and Muslim street and beautiful mosque. Staff speaks very limited English but they try to help. Breakfast is ok. Good value. Restaurant and bar selection limited.

You can’t beat the location or price of this hotel, and the staff was friendly and helpful. The shuttle from the airport, however, was sketchy (we were not greeted at the airport in the manner we were told we would be and we were seriously questioning whether the shuttle was legit the whole way there). The hotel claims to have AC, but it’s central AC. We were there in December, when the central AC is apparently turned off. Our rooms were 25C when we got there - WAY too hot! The only way to cool them to a reasonable living temperature was to open the windows to the street noise. While our rooms were theoretically non-smoking, the hotel clearly was not as smoke came into our rooms regularly from the hallway. On they way back to the airport, we paid for the direct shuttle, but they put us on the cheaper one that stopped at all the hotels. While this one was less sketchy, it wasn’t what we had paid for. Knowing what I do now, I would aim for the same location next time, but I might try a different hotel.

The stay was wonderful. However, the Hotels.com web site cheated me in an ugly way! When I made the booking I used my reward night to book a higher priced night with breakfast for two. However, when I arrived there, the hotel told me that the Hotels.com passed the booking to another web site and booked a reservation without breakfast. My value of the reward night was devalued by the web site's ugly maneuver! I wrote a complaint to Hotels.com but received no reply. This is something we as loyal customer in the past should pay attention to on this web site!

Great stay at the Campanile Bell Tower

We had a great experience at this hotel. The location is perfect for walking to some of the main attractions in the city, to the subway, and to the airport shuttle. The staff was always friendly and the breakfast was very good.

Highly recommended stay!

The stay was very good. Staff were very helpful and courteous. The location is excellent and is close to the main tourist attractions and shops. However the dining option was limited but it didn't concern us as there were plenty of eateries nearby. I would stay there again for our next trip to Xian.