Centara Grand Mirage Beach Resort Pattaya

สระน้ำ

Cons พนักงาน ที่รับรถ ไม่บอกอะไรเลย

ทุกอย่าง

Cons ไม่มี

Amazing place for kids

Cons Nothing

全てにおいて最高でした。 エントランスの豪華さにテンションが上がり、子供達(4歳+6歳)も大喜びでした。 プールも丸1日遊べるくらいバリエーションが多かったです。 部屋もツインルームで大人2人、子供2人は狭いかな...と心配していましたが、全く問題なしの広さでした。 食事も美味しく、種類も豊富で飽きずに食べられました。 半日プール、半日観光といったスケジュールにしてしまいましたが、1日ホテルで過ごせばよかったな...と思えるレベルでした。パタヤに行ったらまた宿泊したいと思います。

Disappointing experience – serious security concern

The hotel itself was generally fine, and most of the stay was pleasant. Unfortunately, I experienced a very serious issue that significantly affected my stay. The safe in my room was not functioning properly. During my three-day stay, I had to contact the security team more than five times, practically every time I needed to open or close the safe. As a result, several members of the security team had to come to my room and assist with the safe, and they were necessarily exposed to the process of accessing it. During the stay, approximately €300 and 4,000 Thai Baht went missing from the safe. I immediately reported the issue to the hotel, and the management conducted an investigation. I was informed that the hotel had reviewed the corridor CCTV footage and had not found any suspicious activity, and therefore they did not consider the money to have been stolen. I respect that this was their conclusion, but unfortunately it does not change my experience or the fact that the money was no longer there. What makes this particularly concerning is that the safe was faulty from the beginning, and several security staff members had to access it or assist with it multiple times. This created a situation where I no longer felt that the contents of the safe were fully secure. This happened at the very beginning of a long family trip, which made the situation especially stressful and upsetting. I was also disappointed that, despite the circumstances and the repeated problems with the safe, the hotel did not offer any compensation or meaningful gesture. I am not making any accusation against a specific person, as I cannot know what happened. However, based on my experience, I strongly believe that the hotel should take responsibility for providing a properly functioning and secure safe to its guests. The hotel itself was okay, but this experience seriously affected my trust in the property and is the main reason I cannot recommend it without reservations.

رائع ويكرر

المنتجع جدا جدا رائع الافطار لذيذ ويوجد قسم حلال ونباتي ومتنوع .. المدينة المائية جدا ممتعه وكبير

Cons بعد المكان عن السنتر فقط