Comfort Suites NW Dallas Near Love Field

Nice staff

Hotel staff rude, and extremely unhelpful

The price, but not worth being solicited multiple times in the parking lot where I denied all advancements, only to be banned for "suspicious activity". Hotel staff couldn't even explain what I was being accused of and no member of management was available to talk to. I contacted corporate, who was also very confused as the hotel was unwilling to discuss what was the reason. I was approached at least 4x and I denied all who approached me. I didn't have any "extra guests" other than my bf who was registered as a guest, for visiting purposes he didnt even stay there with me, but we had been together all evening. We (my bf and I) had decided I would stay an additional night to spend more time together. When I called the front desk to extend my stay when I was told that I have a note on my account saying I can't stay there anymore due to "suspicious activity" no further explanation. I was approached several times in the parking lot, due to it being in a high prostitution traffic area. Local prostitutes walk up and down the street (and hang out in the parking lot) in mesh lingerie & heels, while tricks/John's circle the property like vultures. Not at any time was I dressed inappropriately, I was never in the company of any men other than my bf other than possibly a very short cordial conversation in front of the hotel near the "smokers area." I feel an explanation is owed as to what I did to constitute "suspicious activity" other than walking thru the parking lot as a registered guest. Never been treated so disrespectfully.

Cons being solicited multiple times in the parking lot where I denied all advancements, only to be banned for "suspicious activity". Hotel staff couldn't even explain what I was being accused of and no member of management was available to talk to. I contacted corporate, who was also very confused as the hotel was unwilling to discuss what was the reason. I was approached at least 4x and I denied all who approached me. I didn't have any "extra guests" other than my bf who was registered as a guest, for visiting purposes he didnt even stay there with me, but we had been together all evening. We (my bf and I) had decided I would stay an additional night to spend more time together. When I called the front desk to extend my stay when I was told that I have a note on my account saying I can't stay there anymore due to "suspicious activity" no further explanation. I was approached several times in the parking lot, due to it being in a high prostitution traffic area. Local prostitutes walk up and down the street (and hang out in the parking lot) in mesh lingerie & heels, while tricks/John's circle the property like vultures. Not at any time was I dressed inappropriately, I was never in the company of any men other than my bf, other than possibly a very short cordial conversation in front of the hotel near the "smokers area." I feel an explanation is owed as to what I did to constitute "suspicious activity" other than walking thru the parking lot as a registered guest. Never been treated so disrespectfully.

But i enjoy my stay

Everything was clean and staff

Cons I didn’t like they didn’t explain too me i wasn’t getting my deposit back after I checked out .

Booked this hotel due to its proximity to Dallas Love. My family had an early morning flight the next morning. The hotel staff was very nice but problems from the beginning. They couldn’t find our reservation even with my hotels.com receipt and confirmation. Checkin took over 30 minutes with zero line. The hotel itself is in decent condition, however we pulled up at 10pm and there were literal HOOKERS standing in front of the hotel. Lots of shady business in the parking lot and the front desk was paroling the driveway to ensure the hookers didn’t go inside. Will never be back to that area again wow.

Microwave missing, broken mini-fridge, a/c leaking water all over the floor, loud guests in the hallway.

Always great stay the staff is awesome