Courtyard by Marriott Halifax Downtown

Beautiful hotel

Staff and location Cleanliness

Cons All was perfect

Sinnvolle Wahl, um das Zentrum von Halifax zu erkunden

Große, absolut vernünftig ausgestattete Zimmer. Gute Lage, um das Zentrum von Halifax zu Fuß zu erkunden. Kurzer Weg zur Waterfront. Die Parkgarage ist ein Plus.

Cons Die Einrichtung ist ein bisschen in die Jahre gekommen. Die Aussicht auf einen großen Parkplatz ist nicht gerade heimelig. Ein Aufzug war defekt, der andere hat sehr lange gebraucht. Der Frühstücksraum ist nicht besonders schön.

Perfect location, very clean, and the staff is nice.

Location is perfect! In 5 minutes walking we were already at the Harbourfront. The view from the window was also great! Definitely 5 stars for cleanliness, and the staff was super nice.

Cons Breakfast was included but it wasn’t a typical breakfast buffet, I found the system not the most convenient: you have to choose items from the menu on the top of a bar counter, without seeing them, and make sure you are not exceeding $25. But the staff at the bar was was super nice.

Nice

Stayed here 2 nights-perfect location to waterfront & restaurants. Room was nice /quiet & bed very comfortable. We had a problem with our reservation ( my mistake-NOT hotels fault) and the manager,Paula, was extremely helpful and understanding. Definitely would stay here again

Mixed experience and overpriced but excellent location

Mixed visit. The staff are friendly and the location can’t be beat. It’s right off the boardwalk and has great walking access to everything. The hotel itself feels very much like a place that was privately labeled and then got a Courtyard badge put on it by just checking the bare essentials of a checklist. The bathrooms are particularly dated, the tv channels are all mislabeled and half don’t work, one of two elevators (and no service elevators) has been out for weeks, there are active mice in the breakfast space, and the staff doesn’t seem to understand Marriott benefits. It wasn’t a terrible stay but I would have expected a more polished experience with the Courtyard brand and the price per night of the room.

Saddened and frustrated by stay

When we arrived for our stay the elevators were both down, and we were on the top floor (14 flights total). It took almost 2 hours for someone to offer to help us bring our luggage upstairs. We inquired multiple times throughout our stay and were told they would be fixed soon. Spoiler alert: they were not fixed soon and after reading multiple other reviews for the past few weeks it looks like they are STILL down???? From the time of our stay (July 27-29) until 2 hours ago!! The pull out couch my mother stayed on my first night was half made of vinyl, and the sheets didn’t even fit. For the price we were paying for the king suite room, how can they think that is acceptable? We were in town for our wedding. Our only saving grace was that the GM hadn’t answered multiple calls about using the rooftop for our ceremony as half of our guests wouldn't be able to make it up due to accessibility issues. Does the Marriot not understand what a safety concern that is??? Safety aside, my family couldn’t come upstairs like we planned as I was getting ready, (again, accessibility) which wasn’t what I was hoping for on my wedding day… and then I had to walk down AND up 14 flights of stairs in my wedding dress and shoes with my two year old daughter! But when I asked and expressed this to the front desk staff they seemed unconcerned and disingenuously apologetic. I spoke with the manager (and an actual compassionate front desk staff, whom I am thankful for but obviously has no say in decisions) and she offered a refund, but after a week of waiting I called and left messages, but my calls and pleas for a call back were ignored for almost 3 weeks. I finally got ahold of her today and she seemed eager to get me off the phone. We will see what refund I get as I was promised one. But the fact I had to pay anything for this stay, or anyone has to pay to stay here with these elevator issues, is preposterous. Extremely saddened by the whole series of events. Do better, Marriot.