Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

We had an excellent time. Staff was friendly and informative, the room was clean and comfortable.

Cons Price was a little steep

Building was cool. Room was a train car, very cool.

Cons There was construction going on all around & had no idea where to park so I used vallet & it was expensive.

I will be staying again!

How close it is to gainbridge and room are nice

Cons No complaints

Union Station Turned Hotel.

The hotel is very interesting as it was a former train station. They do have train carts on the second floor which you can book during your stay. Which is pretty cool. They have an awesome restaurant. If you need an amazing server ask for Kay. She was amazing. The hotel is very busy as it connects to the convention center. What I loved was that they have a bridge that connects to the convention center so no need to go outside and walk in bad weather if you need to go there. The biggest issue that this hotel has is that it needs a renovation. The rooms are worn out and the overall hotel could use a facelift. That being said, it is still a good option to stay at and I would reccommend this hotel to others. Also, their meeting spaces are super cool. They do have a ballroom which used to be the entrance to the old station.

This hotel saved us!!

Crowne Plaza Union Station in Indianapolis saved us. We had never been to Indianapolis so we blindly reserved a different hotel between Indianapolis and Bloomington. It was a big mistake. Without getting into too many details, this other hotel was not what it said it was online. To be frank, the conditions were deplorable. As soon as we got there we left. after a 10 1/2 hour drive from New York City, this is not what we expected to do. thanks to Priceline and Crown Plaza, Indianapolis Union Station, we booked a room for two nights immediately for only $24 more than what I had spent on this “other hotel“. It’s the oldest train station in America and they actually have four trains that they converted into rooms which was very cool. It was spotless, the rooms were comfortable clean, and the beds were amazing. But most importantly, we felt safe. Even though they’re doing a bunch of construction outside the hotel, you couldn’t hear anything inside. It’s worth four times the price, but I’ll take it for the price we paid. The staff is very nice and accommodating, especially one of the managers, Charmaine. I would highly recommend staying there if you’re planning on visiting Indianapolis or even Bloomington, Indiana. It’s only 45 minutes away.

Pésima y triste para un hotel de esa categoría.

Ediliciamente es excelente, y el concepto tambien.

Cons Un hotel 4 estrellas no puede tener un restaurant de tan baja calidad. Cuando llegamos el primer día había un solo rollo de papel higiénico empezado. Nos quedamos sin papel, y sin shampoo 2 noches de 4 volvimos de cenar y no teníamos donde estacionar, sin contar que no estaba funcionando el valet parking el cual estábamos pagando. El desayuno estaba lejísimo de un desayuno de un hotel 4 estrellas. De hecho pedí avena y en lugar de hacerla con leche la hicieron con agua. (Incomible) En su momento mi mujer pidió agua caliente para el termo, y le dijeron que tenia que esperar hasta las 16 horas que abriera la cocina. El gimnasio deplorable, oxidado y sucio. Las calles de acceso al hotel estaban en obra, lo cual era desagradable. Nunca hubo una mínima atención en compensación de esa incomodidad. Por ultimo, contratamos el hotel por sus cuatro estrellas, y sobre todo al viajar con mi familia, contar con una piscina que figuraba por booking, pero que no existía.