Praised forgreat service · excellent location · friendly staff · cleanliness in common areas
Flagged forsmoke smell in the room · delayed room readiness · high pricing for room quality · issues with room amenities
7US · Sep 2026
Great breakfast buffet! Lots of options. Clean and spacious rooms, biggest perk is that it is you enter masjid e nabawi as soon as you step outside the hotel.
Cons We booked the executive suite which has two bedrooms and a kitchen. The kitchen did not come equipped with pots, pans, plates or spoons. we had to request for these items when we needed them and the service was slow. There was no way for us to heat our leftover food, since there was no microwave, and the hotel did not provide any pans, even when we asked. What then, is the point of having a kitchen? Also, the hallways had a weird smell.
10Couple · MY · Sep 2026
Peaceful and comfortable
It’s just across gate 337 of masjid nabawi
Cons Nothing
10Solo · GB · Sep 2026
The location is excellent for both men and women. Staff very friendly and rooms are very spacious and comfortable
10Couple · US · Sep 2026
This is an excellent hotel, and I had an amazing stay!
The distance to the masjid is incredibly close, and the hotel is extremely clean and well maintained. The reception and housekeeping staff are extremely helpful and go above and beyond for you. Hotel cleanliness is unmatched and the house keeper, Mohammad Mubarak was very attentive to our room and constantly checked in. The breakfast is delicious and changes daily. The hotel elevators rarely ever had a wait during my time there. I highly recommend this hotel and plan on staying here for my future visits.
Cons Everything was amazing
10Couple · SA · Sep 2026
رائعة
افضل فندق كموقع بالنسبه لمسجد النبي صلى الله عليه وسلم وتعامل كافة الموظفين راقي جداً بدءا من حارس الأمن إلى مدير الفندق ، شكر خاص لمسئولة الاستقبال والتسويق الاستاذة ملاك والتي وفرت مشكورة مواقف السيارة مجاناً
Cons لايوجد اي ملاحظات
9Couple · US · Sep 2026
Location and convenience