Distinction Rotorua Hotel & Conference Centre

Comfortable stay

The view was beautiful. The bed and pillow combination were the best of our entire vacation. The air conditioning was amazing. It was very clean and smelled clean. The breakfast was everything anyone could want. The entire staff was hard working with good attitudes.

Cons The toiletries weren't the best

Enjoyed our stay and will definitely come back again

The pool and grotto spas were great. Easy to find. Enough parking. Excellent customer service. Great breakfast..

Everything

Cons Nothing

Swiming pool is not working jacuzi is not clean this my second visit to this property i never book it again

You won't hate it, but I won't be going back.

For a hotel that's starting to feel dated, you could still feel that it was once a premium offering. Bed was comfortable and the pillows are good quality. Decor in room in room is pleasant and doesn't feel cheap or overly worn.

Cons Either air conditioning or water pipes are quite loud where I stayed on the 5th floor. Particularly between 10-12pm and then again around 2am. Restaurant and bar staff were below average in my opinion. First night I ordered a medium rare ribeye and received a medium well done one at best. I let the staff know, and whilst they offered to cook another one, the feedback that it was only the edges of the steak that were over cooked when they came back from the kitchen didn't leave me wanting to try again. Tried their internal Japanese restaurant the next night, and similar experience with food. The skewered meats were overcooked, but edible and tasty, so significantly better than the night before.

Very comfortable

The food was very good a large variety

Cons Everything I tried was nice