We enjoy this hotel and stay here every year. The customer service is wonderful and the people are friendly. If you buy the food on site it is a little pricey. The rooms were cleaned every day we were there and we got f…
Overall, we had a pleasant stay. The hotel is definitely showing its age and could use some updating, but it makes up for it in a few important ways. The rooms are surprisingly large, and the beds were very comfortable.…
Customer service at this hotel—and Stephen in particular—is top notch. Made me feel welcome and efficiently attended with a smile to a few requests. Lobby area is nice. I think I am correct that the rooms are up for reno…
The hotel was lovely, easy access from the interstate, easy to get to the Biltmore Estate as well. Clean, upscale, but not pompous. Definitely would stay here again. At the front desk when we checked in, Stephan was stel…