DoubleTree by Hilton Hotel Asheville - Biltmore
Staff treats you well and the location near Biltmore is solid, but rooms feel stuck in the 1990s with peeling wallpaper, uncomfortable beds, thin walls, and a noisy co...
Praised forfriendly staff · great location
Flagged forcleanliness issues · elevator problems
Great hotel
Great property. Clean hotel. Very close to biltmore.
Cons Check in was delayed due to Hilton system outage
Not a good experience, but hopeful they can rebound
This was not good, and I couldn’t sleep well at all. Outdated room, bad chair, beds felt old, musty smells, door handle janky, low light in hallways, and the jacuzzi had been boarded up. The staff and location are great, but the whole vibe there is off. They are renovating according to signs, so hopefully they can bring it back.
My husband and I did discuss that overall the staff was on spot for asking questions and helping que
Didn't partake in breakfast.....
Cons ??
BED BUGS BE CAREFUL
The worst 2 night's stay at this Hotel Double Tree under Hilton property. I've got a terrible bedbugs bites, that was the first time I've experienced bitten by bed bug bites in my entire life. They offered us to transfer to a suit room , but it was very disgusting the smell was off and terribly filthy. Im still suffering from the itching and swelling until now. Theres too many noises inside you can hear the room. The breakfast was not good at all! Not recommended! Very disappointed.
Great
