DoubleTree by Hilton Hotel Jacksonville Riverfront

Underwhelming for the price it’s just a bad Hotel with a semi nice view

The view

Cons The outdated rooms, no fridge, moldy cover mildew smell.

We didn’t stay because it wasn’t clean and looked like it had been used that day

We didn’t even check in after seeing the room. False advertising had us book this room that looked like it was used for street walkers. We looked at the room and went back to the front desk and told the we will not be staying here. The room look as it has been used and not clean at all.

Cons Getting what we asked for from the advertising

Hated it

Nothing! Sorry

Cons Everything about the place is a mess nothing like pictures at all very very old

The view was excellent and very cozy

Cons I didn’t like the shower because you had to reach in to turn the shower on. I thought it was a full shower.

I have stayed at this place once but didn’t notice any of the things I noticed this stay. The ac unit had mold on it at

The location and riverfront view was great.

Cons Elevators, room was not up to par at all

Cons The lobby is honestly the only part of this hotel that gives the impression that you’re staying at a DoubleTree. Once we got to the room, it was a completely different experience. The room was outdated and clearly in need of maintenance. The bathtub/shower area was dirty, the water did not get properly hot, the carpet had noticeable stains, and the bathroom furniture was chipped and worn. The overall condition of the room was nowhere near what I expected from the DoubleTree brand. What made it even more concerning was that upon arrival, my husband and I shared an elevator with a housekeeper who was responding to another guest who had reportedly found mold on their bed. Hearing that before even getting settled into our own room definitely did not make us feel confident about the cleanliness of the hotel. I’m extremely disappointed because I expected a much higher standard from DoubleTree. The lobby may look nice, but unfortunately that appearance does not carry over into the guest rooms. I would not recommend this property, and this will be our first and last stay here.