DoubleTree by Hilton Hotel New York Times Square West

350 West 40th Street, New York, NY, 10018

modernlivelyupscale

Rooms are cramped with small bathrooms, but the prime Times Square location makes up for it.

70/100

READ FROM 6,665 REVIEWS ACROSS THE WEB · 3.5 AVG · REFRESHED JUL 2026

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from $974

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Guest reviews

4 across the web

Across the web

This was one of the most frustrating hotel experiences I have ever had. The issue was not a clogged drain. The issue was the room itself. We were assigned an accessible room on the 36th floor. The shower was designed i…

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Where it is

350 West 40th StreetNew York, NY, 10018

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Across the web

I had a mixed experience staying at the DoubleTree Hilton Times Square West. On my first night, the air conditioning in my room was not working. Staff attempted to fix it but were ultimately unable to do so. They provid…

Across the web

I had a wonderful experience at the DoubleTree by Hilton Hotel New York Times Square West. Melanie provided exceptional customer service from the moment I arrived. She was welcoming, professional, and went above and beyo…

Across the web

I stayed for one night on May 4 for business. I gave a similar review internally to allow for a response from management and did not get one. My room was very small and had three significant issues. 1. Air conditioning…